Frequently asked questions

Orders ship on Monday and Tuesday every week. Most orders arrive in 1-2 days after shipment confirmation is received via email. We always plan ahead and anticipate any delays with our couriers regardless if there are holiday delays or weather related events (colder months December-March). As a result, we often cover upgraded shipping charges in order to make sure that orders arrive sooner than estimated. If for any reason that you can not receive your order,

Absolutely! In our checkout page, we have a "combine order" function where you can add additional plants to your order. If we require additional funds for shipping, you will be notified via email with the balance owing prior to the shipment of your order.

Yes, we offer wholesale pricing for bulk orders. Email us at tropicalplantsmay@gmail.com to learn more.

To prepare for your new plants' arrival: 1) Unpack them gently and promptly. 2) Water if dry, but skip if damp. 3) Isolate new plants for 14 days in indirect sunlight, away from heat and other plants. 4) Avoid transplanting for 2 weeks to reduce stress. 5) Adjust watering based on plant needs and environment. 6) Contact us with any questions—we're here to help!